Overview

VoIP Features

Hosted PBX

Customer PBX

Example 1

Example 2

Pricing

VoIP Small Business 2 Line Example

Scenario: A small business has 3 standard telephone lines, two lines for voice, and 1 line is for FAX. The FAX line also has DSL service for their Internet connection. The FAX line plugs into the FAX machine. The other 2 phone lines plug into normal 2 line phones, one of which that has an answering machine.

Typical costs from the telco, not including taxes or Internet service, which do not significantly change:

Description	Cost
3 business lines @ $50/line	$150.00/mo
Avg $20/mo for Long Dist	$ 20.00/mo
Total	$170.00/mo

Using our hosted PBX solution, the company would keep the FAX line from the telco to keep their Internet service, and add VoIP lines and 1 DID phone number. They would cancel the 2 voice lines from the telco, as they would be replaced by the VoIP lines. The total costs are:

Description	Cost
1 FAX line from telco	$ 50.00/mo
2 VoIP lines @ $30/line	$ 60.00/mo
1 DID phone number	$   4.00/mo
Total	$114.00/mo

This company also enjoys the new features of an auto attendant, directing the calls to the appropriate office phone, and individual voicemail (plus unified messaging!).

For completeness sake, the VoIP solution will require the Internet router to have Quality of Service features. The customer may also need a Analog Telephone Adapter to use their existing phones. A Linksys router with both these features is about $80, which is a little more than a 1 month break even point.